Home / Support & Claims / Customer Support Tickets
Customer Support Tickets
Open
184
▲ +12
Unassigned
23
▲ +4
SLA at Risk
14
▲ +3
Resolved (24h)
212
▲ +26
Customer Support Tickets
| Ticket | Subject | Requester | Priority | Assignee | SLA | Status | ||
|---|---|---|---|---|---|---|---|---|
| TKT-48900 | Payment not reflected | NNNadine Nana |
Medium | MDMoussa Diallo |
2h left | Open | ||
| TKT-48888 | Invoice amount mismatch | DADavid Abena |
Critical | CNClarisse Njoya |
5h left | Resolved | ||
| TKT-48888 | Driver rude behaviour | SNSalomé Nkomo |
Critical | MAMoussa Abena |
Breached | Escalated | ||
| TKT-48888 | Wrong delivery address | COClarisse Ondoa |
Critical | ABAmina Biyong |
1d left | Open | ||
| TKT-48868 | Cannot upload POD | JAJean Ateba |
Medium | EOEric Ondoa |
2h left | Open | ||
| TKT-48845 | Delivery delayed – no updates | JNJean Nana |
Medium | NANadine Abena |
Breached | In Progress | ||
| TKT-48876 | Delivery delayed – no updates | CKClarisse Kouam |
Critical | PBPaul Bello |
Breached | Resolved | ||
| TKT-48872 | Cannot upload POD | MNMoussa Nana |
Critical | SJSalomé Jaiswal |
2h left | Resolved | ||
| TKT-48860 | Cannot upload POD | JNJoseph Nkomo |
High | CTClarisse Tchamba |
5h left | Open | ||
| TKT-48765 | Wrong delivery address | EJEric Jaiswal |
Medium | FMFatou Mvondo |
5h left | Resolved |
Showing 1–10 of 243 records